Isa Shakiba

Resume

Education

2014
bojnourd

Bachelor's degree of

Engineering Technology in Information Technology.

Concentration: Web Programming

University of applied Science and Technology.

2011
bojnourd

Associate Degree in

Computer Hardware Repair

University of Applied Science and Technology.

Experience

2013 - Current

IT Specialist

North Khorasan Governorate -- Government Organization.

Responsible for the implementation, administration, maintenance and technical support of IT systems and web-based applications in a government environment.

Experienced in deploying and configuring servers, operating systems, virtualization environments, network infrastructure, Active Directory and organizational internet management systems.

Provided technical troubleshooting and user support for a wide range of hardware, software, network and application-related issues, resolving problems and maintaining reliable day-to-day IT operations.

Worked closely with organizational users and technical teams to analyze requirements, implement solutions, test systems and support the deployment of new applications.

Also involved in the implementation and operation of digital learning systems, including Moodle LMS and Adobe Connect, supporting online training and virtual learning environments.

2009 - 2014

Managing Director & Systems Analyst

Fanavaran Bartar Eram Co. Bojnord, North Khorasan Province, Iran

Managed a technology company delivering customized enterprise software and IT solutions for government organizations, while working outside regular government office hours.

Led requirements analysis and business process mapping for organizational systems, working closely with clients and software development teams to translate operational needs into practical digital solutions.

Led the implementation of large-scale employee training management and e-learning systems for government organizations, including requirements analysis, system configuration, testing, deployment and operational support.

Implemented and administered Moodle LMS and Adobe Connect virtual classroom environments, including server setup, software configuration, LMS customization, SCORM content integration and online examination management.

Worked closely with development teams on the implementation of a custom training management platform integrated with Moodle, covering the training process from course requests and registration through online learning, examinations and certification.

Provided administrator and end-user training, technical support and ongoing system operations for large-scale learning environments serving approximately 24,000 users per province.

E-Learning & LMS Expertise

Moodle LMS — Installation, Configuration & Administration

95%

Moodle & SCORM — Content Integration & Online Assessment

90%

Adobe Connect — Deployment, Administration & Moodle Integration

95%

Virtual & Blended Learning — Implementation & Operations

90%

Project Implementation & Operations

Requirements Analysis & Process Mapping

90%

Enterprise System Implementation & Configuration

95%

System Testing & User Acceptance Testing

90%

User Training & Technical Documentation

95%

Technical Troubleshooting & Problem Solving

95%

Systems Integration & Application Connectivity

90%

Server & Application Deployment

90%

Systems Analysis & Training Processes

Training Process Analysis

95%

Requirements Gathering

85%

User Acceptance Testing (UAT)

90%

Learning Systems Implementation

90%

Platforms & Technologies

Moodle LMS

95%

Adobe Connect

90%

WordPress

80%

Linux / Server Environment

70%

Specialized in designing and implementing large-scale digital learning environments and LMS solutions for government organizations and enterprise training systems.

Skils

  • Learning Technologies
  • Moodle
  • E-Learning
  • Educational Technology (EdTech)
  • Webinar Platforms
  • Adobe Connect
  • Learning Experience (LX)
  • Training Coordination
  • SCORM
  • LMS Administration
  • Blended Learning
  • Learning Technologies
  • Web Applications
  • Virtual Learning Environments
  • Training Management Systems
  • Online Training
  • Digital Learning
  • System Analysis
  • User Support
  • IT Support
  • WordPress

Experienced in implementing large-scale LMS solutions for government organizations serving over 48,000 users.